Account privacy

Delete your GoDeliveries account

This page is available without signing in and applies to GoDeliveries, GoBusiness by GoDeliveries, and GoDriver by GoDeliveries. We verify control of the account contact before processing a request.

What happens next

Verify your contact to submit the request.

We send a one-time code to the phone number or email address you provide. A request cannot be processed with contact details alone.

What data is deleted?

Data we delete or anonymize may include profile information, saved addresses, notification/device registrations, preferences and other personal account information. We disable account access and revoke linked authentication credentials.

What data may be retained?

Some information may be retained when necessary for legal, accounting, fraud-prevention, payment, tax or dispute-resolution purposes. This can include transaction, order, wallet, payout, vendor compliance and settlement records. Delivery details on open orders may remain available as needed to complete fulfilment. We retain only information needed for those purposes and anonymize account details where practical. Deletion may take a short processing period.

Request account deletion

The same verification and request flow is used for all three apps. We do not confirm whether an account exists before verifying contact ownership.